Quick response on Gympie northside power problems
ERGON has acknowledged electricity supply problems on Gympie's northside and says it wants to work with residents to fix them.
And Energy Minister Mark Bailey says he was concerned to hear of power outage problems in the Gunalda, Curra and Glenwood areas.
Gunalda resident Sue Chapman launched a Facebook campaign to improve service a few days ago and by yesterday had 190 supporters.
Residents gathered in her front yard told of unreliable and unaffordable power supplies which had cost them thousands of dollars in spoiled food and damaged appliances.
About 45 people expressed their concerns at power supply inadequacies which they said were in some cases life threatening, especially for people needing medical equipment.
Maryborough MP Bruce Saunders said he had discussed the issue with Mr Bailey.
And a spokesman for Mr Bailey said the minister had "asked Ergon to investigate the issues raised by residents, and to meet with representatives of the new group as soon as possible."
An Ergon Spokesman said the organisation was looking forward to working constructively with Ms Chapman's group.
He said most outages in the area had been caused by storms, with more in the past fortnight.
"Ergon understands customers' concerns about the length of time taken to restore supply following the storm-related outages in the past fortnight.
"Our crews work as quickly and safely as possible to reinstate supply, but there can be a lengthy process to locate and then repair faults because of the length of the line, difficult terrain, poor weather and sometimes localised flooding.
"The rolling nature of recent storms also has meant it has not always been safe to dispatch crews immediately an outage occurs," he said.
"On occasions, crews working at night have reached the maximum number of hours they can work under our fatigue management policies, designed to ensure their safety and that of the community.
"Work has never stopped due to overtime considerations," he said.