Police issue telephone fraud alert
POLICE wish to advise the community to be extremely cautious when taking telephone calls from people claiming to be from consumer and government offices.
A number of incidents have been reported to police recently where scammers are calling residential addresses identifying themselves as a representative of a genuine banking institution or representatives of ‘bank reclaim expert’ companies.
According to Detective Superintendent Brian Hay, the scammers call the victim and get them to recite their personal details including full name, date of birth, address, telephone number and the banking institution they are with to give the impression they are from a genuine institution.
“These scams relate to the overpayment of tax and/or bank fees and offer a refund of these overpayments if the victim pays a fee, normally between $200 and $400,” said Detective Superintendent Brian Hay.
“The caller often asks the victim to attend a post office where the fee can be paid, usually via a money transfer service. We have also seen similar scams relating to carbon offsets and want to remind the community to be extremely cautious if contacted by a person purporting to represent any bank or government organisation.”
Det Supt Hay advises the community to conduct their own research and initiate contact directly with the institution or company.
“The public is reminded not to confirm personal identification details with the caller but to report this type of scam to the appropriate authorities.”
Scams can be reported via the ‘report a scam’ page on SCAMwatch or by calling 1300 795 995.