New trolleys ready to roll at Gympie Coles
GYMPIE parents and carers of children with disabilities will find the shopping a little easier at Coles.
Three years of research went into the design and manufacture of an additional needs trolley which can assist parents who have children with a disability to shop with greater convenience and support.
Originally based on a US trolley known as "Caroline's Cart", the trolley allows for a child of up to 70kgs and has padding on the sides, a harness and additional support in its structure.
Following the national roll out of the trolleys over the past year, all Coles supermarkets now have an additional needs trolley, manufactured by Queensland company, QHDC Australia Pty Ltd.
Coles operations and supply chain director Andy Coleman said he was pleased with the positive response received from customers using the specially designed trolley during their grocery shop.
"We want to help our customers to shop easily at our stores. The trolley ensures that parents and carers no longer need to juggle a wheelchair and shopping basket during their shop at Coles. It means they are able to place all their groceries in a trolley while also having their child seated safely," he said.
Suzanne Colbert, CEO of the Australian Network on Disability says the organisation welcomed the work Coles has done in meeting the needs of customers that require these trolleys.
"By having accessible shopping trolleys available in stores across Australia, Coles is making it easier for families of children with disability to do their grocery shopping, without the experience causing undue stress or anxiety," she said.
"Coles is demonstrating its commitment to access and inclusion for everyone by thinking outside the box and addressing the needs of customers with specific requirements."
The additional needs trolley is available from the customer service desk at Coles in Gympie. Signage is also displayed at the front of the store to encourage customers to access the additional needs trolley.
Coles also works with Disability Work Australia and Social Ventures Australia to offer support to disabled employees.