National Award goes to local caravan park
NOW in its seventh year, the Australian Business Quality Awards recently acknowledged the Gympie Caravan Park at Queens Park for its outstanding service levels as assessed by their customers.
Gympie Caravan Park proprietor Richard Kemp is thrilled with the win.
"We are truly proud of this accomplishment which clearly demonstrates our commitment to please our customers by providing overall quality service. In our business we walk the talk as we deliver on our promise and more," he said.
As well as accommodation, the park provides guests with information on what to do and see in Gympie and surrounding areas.
Mr Kemp is thrilled with the feedback received from customers in the past, saying that one of the past customers was impressed when the staff went out of their way to assist when the customer's car broke down.
Another customer remarked that they felt extremely comfortable during their dealings with staff because of the extra care and attention.
The awards aim to raise the bar in customer service.
According to the Australian Business Quality Awards, "Customers always look for the best service, which positively impacts the business in various facets, from recall to word of mouth and repeat business that all affect the bottom line. The awards not only give the business the recognition it deserves but also identify aspects that surpass customer expectations and those that have room for improvement."
The Australian Business Quality Awards provides a good indication of which businesses have strong customer satisfaction ratings and bestows the prestigious Gold Award for a score of 90% or higher. A complete list of the winners is available at www.business quality.com.au.