FLOODING, road closures and IT problems have caused major disruptions to the home delivery of The Gympie Times and other Queensland Newspaper publications this week.
The home delivery runs previously done by Gympie News were handed back to The Gympie Times distribution team from Sunday night - when flooding closed the Bruce Hwy.
"Merging three distribution systems was always going to be difficult but the floods and IT issues made this an unexpectedly challenging operation," Gympie Times general manager, Peter Read said.
Drivers and other distribution staff had been working incredibly long hours trying to sort out the problems and home delivery subscribers would receive a credit for any issues they had not received, he said.
Most of the problems had now been solved but the drivers were delivering to areas they had not previously covered and poor house numbering in many cases was slowing the deliveries.
"As drivers became more familiar with their runs, these problems would ease," Mr Read said.
Subscribers still experiencing problems should ring the Gympie Times on 5480 4200 and our office which is not usually open on Saturday mornings will be open from 7-10am today so problems can be logged. Subscribers can also email problems to firstname.lastname@example.org.
Mr Read asked subscribers to be patient and assured them that the problems were recognised and being addressed.
"Unfortunately the circumstances had made the transition to a new distribution system for a significant area of the town an unexpectedly traumatic experience," he said.