Cut phone lines anger woman with serious heart condition
DELAYS in the reconnection of Kilkivan woman Mary Sempf's home phone line left the cardio myopathy sufferer uncontactable for almost 10 weeks.
Ms Sempf's home phone line was disabled during Gympie's February floods and while it took no more than four days for her neighbours' phones to be reconnected, she was still waiting this week.
She said the line went down with every flood but unlike her Telstra-connected neighbours, she had to wait for her carrier Dodo to reconnect her.
Dodo finally reconnected the line on Thursday.
Ms Sempf said she had called the carrier numerous times to check the progress of her phone's reconnection but was given repeated extensions on the expected connection date.
Last time she was told her phone line would be reconnected by May 25, instead of April 14.
"Every time I speak to them it's delayed another month."
She said while she hadn't had phone connection for almost 10 weeks, she was still being billed for the service.
Her mobile phone, which she equipped with a $130 external aerial to enhance her mobile coverage at her Kilkivan home, was able to make some calls when she could get reception, but the lack of a dependable phone line made her nervous for her health as she suffers cardiomyopathy and could have trouble calling an ambulance in a crisis.
Ms Sempf said the wait had made her consider changing mobile phone carriers to one with enhanced coverage of the Kilkivan area, and to switch off the home phone line for good.