Council welcomes complaints

GYMPIE Region councillors have responded positively to a series of practical maintenance complaints from the Rainbow Beach Residents and Ratepayers Association.

Council’s Works and Services Committee adopted the favourable response recommended by Engineering Services director Bob Fredman, who described the association’s list of concerns as “practical” and “reasonable.”

The association listed some outstanding repair projects as “missing blocks on a barbecue, a drinking fountain not working, a large obsolete sign in the foreshore car park that needs removal, three obsolete pipes on the foreshore that need removal”.

The association wrote that it understood the need for council to find budget money and manpower and to prioritise.

But it expressed frustration “that sometimes repairs/tasks are identified to council but no action is taken and the situation is exactly the same some six months later.

“We are seeking a reassurance that when repair issues are drawn to the attention of council, confirmation is provided that they will be investigated within a reasonable timescale with subsequent feedback as to the anticipated time-frame for the work,” the association wrote.

Mr Fredman told councillors staff would respond in a positive manner.

“Staff may overlook, through familiarity, defects that other people notice. Many of the requests have merit.”

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