Coast digital reception a no show
THE reality for Cooloola Coast residents is that the implementation of digital television is not working.
Having had it “forced” on them, many people in the Cooloola Coast area are now deprived of their only source of entertainment.
It’s a sad situation, says Cooloola Cove’s Bi-Rite store manager Lee Tudman.
“We’ve had a lot of contact from customers to our store who have bought a set-top box or television and they feel the problem is with the products we are selling,” she said.
“We have people ringing up on a regular basis asking us what is going on and is there anyone who can help them. Because of that, we started a list where people put their name, address and problem and then we contacted (Member for Wide Bay) Warren Truss by email and let him know lots of people are having problems.
“He forwarded that to the digital taskforce and they did respond and worked on the problem last week and the week before.”
Having been told everything was “okay”, many were left feeling “frustrated and alone” when the problem remained.
And what exactly is the problem?
“I don’t know. I don’t know,” Mrs Tudman said, “And obviously the digital taskforce doesn’t know either.
“Our area is the regional guinea pig.”
She is cautioning people not to go “running out and spending money on new equipment” until they have confirmation that everything has been done with the implementation.
“People have really been inconvenienced; they do not know what’s going on. We’ve not heard from the taskforce for about a week and a half.”
One Cooloola Coast resident said the “digital TV debacle” meant she had “extremely poor” reception, pixelated screen and no sound, while a Tin Can Bay weekend resident reported the reception on Sunday made television watching “impossible”.