THOSE in control of Home Assist Secure need to have a major rethink and fast on their closure of the Gympie office.
Despite having almost a third of the organisations clients in the Gympie region, the managers of this dual government-funded body have decided to shut up shop here and those wanting assistance will have to do the dealing via telephone through the Maryborough office.
Home Assist Secure is an organisation that principally deals with older residents and provides a service to them which allows them to maintain and live in their own properties.
Many of these people don't wish to deal by telephone when carrying out business with the organisation, instead preferring the personal touch.
It may well suit those in control to remain out of sight and see an office in Gympie as a luxury but those requiring the service may well have different ideas on this.
It appears the word "assist" may have been lost in these changes.